Privacy Policy

DCD Laborers ("DCD," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or request our services, how we use it, and the choices you have. By using our site or submitting a request, you agree to the practices described below.

Information We Collect

• Contact details you provide through quote forms, booking forms, or email (name, phone, email, service address).
• Job details such as the type of work requested, property notes, photos, and scheduling preferences.
• Communications between you and our team, including text messages and email correspondence.
• Basic usage data from your visit (browser type, pages viewed, approximate location) used to keep the site reliable and secure.

How We Use Your Information

• To respond to quote requests and schedule jobs.
• To send service updates, confirmations, and invoices.
• To improve our website, services, and customer experience.
• To comply with legal obligations and prevent fraud.

Sharing

We do not sell your personal information. We share data only with trusted service providers that help us run our business (such as email delivery, scheduling, and payment processors), or when required by law. These providers are bound to use your information solely to perform services for us.

Email & SMS Communications

Transactional emails (like quote confirmations) are sent in response to your requests. You can opt out of non-essential emails at any time using the unsubscribe link in the footer of those messages, or by visiting our unsubscribe page.

Data Retention & Security

We keep your information only as long as needed to provide services, meet legal requirements, and resolve disputes. We use industry-standard safeguards to protect your data, but no system is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at contact@dcdlabor.com. We'll respond within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of our site after changes means you accept the updated policy.

Contact

Questions about this policy? Email contact@dcdlabor.com.